SimplexTech
with ServiceNow

Simplex Tech professionals are expert integrators and also former IT analysts, directors, and ServiceNow customers. We have extensive experience across all functional areas of its platform and assure that our customers receive impactful and long-term solutions. We are enthusiastic about the forum and have a comprehensive understanding of it from client and developer perspectives. We have extensive domain expertise with Federal-civilian agencies and contract procurement vehicles. We collaborate with Federal IT teams to exploit the ServiceNow platform in a more reliable environment than standard ServiceNow offerings.

ServiceNow Packaged Offerings

We provide several ready-to-use solutions, such as ITSM QuickStart for Problem, Incident, and Change, which addresses the most frequently asked questions from 150+ ITSM implementations across different team members. We can offer a 360-Degree Process Pulse Check to analyze, identify, and remove inefficiencies in processes using a Six Sigma-based strategy.

  • Comprehensive services for your success
  • Streamlined and improved processes
  • Business tool integration
  • Increased productivity
  • Return on investment

Portfolio Management

We collaborate closely with Federal civilian clients to develop Portfolio and Project policies and practices that allow for a more effective portfolio execution approach. SimplexTexh does an in-depth analysis of your organization's present state, using the ServiceNow framework for company project management to assist in establishing future-state reporting requirements, process improvements, KPIs, program reporting requirements, project onboarding requirements, and executive-level program summary requirements.

  • Enhanced Portfolio
  • Maximum Returns
  • Separate Portfolio
  • Tailor-Made Investment Portfolio

Vendor Risk Management

Our experts assist you to decrease audit redundancies with the skilled deployment of the ServiceNow Governance, Risk, and Compliance (GRC) suite's Vendor Risk module. Our expert engineers have worked on control-rationalization exercises, Information Assurance programs, and mapping an organization's controls and compliance to the Unified Compliance Framework.

  • Improve visibility
  • Make better decisions
  • Boost efficiency
  • Manage risk across the enterprise

Remote Admin

We have cleared resources in the stateside with experience in ITSM who can give SN administration, staff augmentation, development, and provide customized applications. ITSM, ITOM, Human Resources, asset management, and facilities are all modules that can be deployed and operated remotely.

  • Access to a team
  • Constant management
  • Achieve the full potential
  • Save cost