Our Services

Strategy & Consulting

We use innovative tech tools with an experienced team to develop AI applications that can deliver the best results, from consulting to developing advanced AI applications. We can effectively reinvent the experience of how a business communicates with its consumers for high-impact results by entering the world of artificial intelligence and machine learning. Work with our AI experts and developers to figure out where to implement AI technology into your business. AI systems have the potential to make the most significant technological advancements. We make it possible for organizations to consider industry trends and machine learning techniques to achieve rapid growth and success.

AI App Development and Customization

We enable maximum AI & ML consultancy that can be easily implemented to clients from multiple niches to drive advantages for their organizations and businesses. We develop artificial intelligence (AI) products and solutions that define various roles from planning to implementation. At SimplexTech, we strive to provide you with relevant and effective custom AI software, data science, and big data solutions tailored to your specific business needs. We work with you to help you grow your business and innovate with less risk and more significant results.

Implementation and Integration

We provide fast and efficient integration of advanced Artificial intelligence into businesses for maximum operational efficiency and return on investment via advanced tech tools. Our consistent and reliable support team provides AI consultancy services to our clients and prospects while being 24/7 a day, seven days a week, ensuring the timely availability of our AI & ML experts.

Data Science

If a company already has a data science team offering deep expertise in critical subfields of AI, such as computer vision, predictive analytics, and natural language processing, we become a significant asset.

Data Engineering

It's possible that machine learning isn't your company's strong point. In this situation, we collaborate with your existing engineering team to deliver an ML system API tailored to your specific needs and goals. It allows your team to concentrate on their primary work rather than attempting to learn a new skill.

Business Units

This form of collaboration frequently begins with the creation of a business unit's proof of concept. Stakeholders are typically non-technical individuals with high-level objectives. To achieve complex results, we work directly with them to break these goals into logical steps, define and prioritize use cases, and give the best solution for each.

At SimplexTech, custom AI solutions and AI Software Development services assist our clients in overcoming challenging problems and improving their business efficiency.

• Data Science & Analytics
• Data Strategy
• Business Intelligence
• AI Software Development
• Artificial Intelligence Consulting
• Data Engineering & Architecture

Strategy & Analysis

We build a strategy that determines the impact, level of change and aligns core stakeholders. Our expert consultants and developers conduct studies and interview stakeholders before taking a deep-dive review of your processes, vision, and challenges. We support enterprises in growth through increased efficiency. User growth indicators like app stickiness and vitality are simply indicators that a company is adding users faster than it is losing them. Moreover, the IT departments are under constant pressure to keep up with end-user and business needs, from workforce changes to technological improvements, but we are here to help you out.

• Strategic Assessment
• Sponsor & Stakeholder
• Skills & Behavior Analysis

Planning & Communication

We conduct brand research, focused messaging, concept design, and multimodal delivery to help your company interact and connect with the appropriate people at the right time. We'll work with you and your team to identify the key drivers for change, your business objectives, analyze your current voice infrastructure, and develop a strategy to help you achieve your goals. We'll go over the risks and how to mitigate them, as well as the cost savings and justification for using cloud-based voice services. Our approaches for internal communications strategically adopting proven strategies to both educate and establish consensus:

• High-Level, Program Messaging
• Training & Transition Plan with Support
• Engagement & Communications Plan

Branding & Design

Prepare to hit the ground running with consistently high-quality communications programs and materials that reinforce your brand message with each touchpoint as soon as your ServiceNow platform is up and running. For businesses of all sizes, we provide unique branding and rebranding services. Branding your business helps you express your company's distinctive traits in the most appealing way possible, changing consumer response and appealing to a larger audience - the audience you desire. Connect emotionally with clients to achieve change:

• Program & Release Branding, Campaigns
• Visual Design & Communications
• Event Planning

Training & Enablement

Ensure workers possess the expertise, abilities, and knowledge to succeed by implementing a training requirements analysis, multi-channel training, risk assessment, job support, and valuable tips and tricks. Train teams across IT, HR, Customer Service, and other departments on the ServiceNow platform to help them get up to speed and make the most of their investment and utilization. With decades of experience in applied technology, we understand that each business is facing unique issues. We've discovered that a deliberate and consistent strategy produces the best results in having the significant influence it should have.

Our specialists developed a step-by-step programme to assist firms on their cloud journey after several successful enterprise-scale cloud strategy initiatives. We're on hand to take the stress of large-scale migration projects off internal resources, helping businesses realize the power of the cloud without taking their focus away from what they do best. We deliver from project kickoff and technology design to migration and return on investment (ROI) projection. We're on hand to take the stress of large-scale migration projects off internal resources, helping businesses realize the power of the cloud without taking their focus away from what they do best.

• Assessment of Skills & Ability
• Design of Training Materials
• Train the Trainer
• Reinforcement
• Coaching & Mentoring

Strategic Approach

Our Strategic Approach guides you toward maximizing your ServiceNow investment and increasing the value of your organization. We conduct surveys and meetings with stakeholders before taking a comprehensive analysis into strategies, vision, gaps, and challenges. We develop a roadmap that ensures success in plan and implementation, and supports. Our strategic thinking involves stepping back from your organization to view it in a way that helps you understand what essential today is and what you require to do to make it successful in the future. Our teams work with customers on strategic business planning, new business, public service models, and trading strategies, changing the organizational mindset and managing organizational transformation. We offer the best methods and knowledge gained from many projects in many countries and industries in our work.

• Builds a sense of direction
• Enhance operational efficiency
• Develop market share and profitability
• Improve durability and sustainability
• Being proactive instead of reactive

Expert-Level Service

We assist customers of all sizes and categories using our extensive domain experience, technical knowledge and provide continuous transformation and execution more effectively. Our excellence will result in excellent turnover RoI and enhance workflow. However, some professionals greatly exceed in this line of work and show a remarkable aptitude for delivering exceptional customer experience. We ensure the ethical business issues and realize value faster with proven methodologies, tools, and experts—informed by thousands of successful projects.

• Efficiency and Cost Reduction


• Data Security
• Scalability
• Data Loss Prevention
• Competitive Edge

Governance

SimplexTech allows the governance platform and data governance by using the power of ServiceNow as a digital transformation engine to give insight throughout the demand-to-delivery lifecycle. ServiceNow Governance enables you to emphasize business objectives while adhering to best platform management practices. It also analysis estimates where capabilities and services might improve. We provide consistent delivery of ServiceNow-enabled services, ensuring smooth impact and effectiveness while controlling costs and quality. Our strategy and governance discipline aim to optimize the ways of working for your company's technology purpose by defining the guidelines, rules, and framework. Our discipline's covers these three main points:

• Set the strategic intention, policies, and motivation for the organization
• Implement an operating model and organization that create value for the business
• Ensure proper management of risks, compliance, and security

Organizational Change Management

Our plan offers an actionable approach that allows you to successfully manage change by explicitly expressing the reasons for the difference. We also ensure the OCM will increase engagement, adoption, and ROI with Client-centric messaging and stigmatized visual communications that enable you to emotionally connect to change people's attitudes and behavior towards the organization. Our experts oversee and facilitate processes to change at any level where it is needed. It could change processes at a project or team level or to a work process or system. We provide an organizational change management plan designed to reduce the potential negative fallout of any general structural changes in a business. Specifically, our corporate change management focuses on both the micro and the macro levels. Whether requiring workers to learn new skills, reallocating responsibilities and priorities, or investing in new tools or software.

• Giving change projects a structure and strategy.
• Helping to keep change projects on budget and timeline.
• Having a plan to address employee resistance to change.
• Use of proven change theories and best practices.

Speed up services delivery

Market trends change regularly, and we ensure that the services meet your business expectations. You must actively market new software/technology to clients. Our team has the experience and capabilities to assist you in launching new products on-time more efficiently than your competitors. Our expert assists in centric business transformation have enhanced the race further, demanding application delivery at rocket speed with minimum flaws and maximum responsiveness. When your company's app developers are under pressure to get new features into production as soon as possible, they can deliver different innovations and experiences. Our cloud-native skills provide container packaging, microservice architectures, Continuous Integration / Continuous Delivery methods, and DevOps teams while meeting business priorities.

• Simplify the delivery process
• Increase business agility
• Build a relationship of trust

Lower costs

Our professionals assist you in analyzing your current systems and requirements to recognize the most cost-effective and efficient cloud-based solutions for your organization. However, apart from competitive pricing, we will offer you the experience of the best market price and deliver a quality product that will improve market value effectiveness and reduce costs, also lowering the overall cost of ownership. We use the methodology of working with your own technical or business teams to produce a cloud solution that profits your business processes and bottom line. We ensure each level of the process performs according to plan. They will often initiate crafting a cloud strategy that both IT and business teams can lead to throughout the process.

• Increasing customers satisfaction
• Gaining competitive advantages
• Potential customer knowledge

Maintain and enhance customer support

We support your applications and develop existing software's reliability and effectiveness by adding new features, improving consistency, or increasing usability. Our professionals build modern applications that are designed to be deployed and managed fully automatically—opening the door to exceptional production levels and responsiveness to new customer expectations. We assist you in getting the most of this chance with ready-to-use workflow automation. Application operators should get the full benefit of this vessel platform to automate and troubleshoot deployment, performance, security, availability, and maintenance of containerized applications.

• Inform customers about the future course of action
• Deliver on promises
• Offer solutions, not reactions

Scalability

Moving non-critical services to the public cloud enables clients to achieve continuous scalability while simultaneously minimizing the requirements on the private cloud. Platform and infrastructure scalability enables more agile response times, less TCO, and improved end-user satisfaction.

Flexibility

With the flexibility provided by the hybrid cloud, the customers can explore alternative operational routes and achieve effective administration of their databases and apps.

Security

The hybrid cloud approach not only provides the security needed for sensitive activities but also fulfills data handling and storage regulatory requirements.

Cost efficiency

Through centralized administration, hybrid clouds provide higher cost-effectiveness without sacrificing the security of critical activities.

Data Protection

We provide a single management strategy, develop data protection policies and procedures to preserve important information from the device to the cloud. Our cybersecurity and data security experts provide you with the tools, information, and assurance you need to manage risk and make educated decisions. We guide you through the complicated web of international regulation, enhancing your data and compliance processes, and assisting you in achieving your objectives by combining experienced legal guidance with cutting-edge technology.

Endpoint & Server Protection

Managed endpoint setup and optimization services are provided for total security, whether on-premise, remotely, or in the cloud. Our expert assists in cloud-based succeeding endpoint security systems should use real-time machine learning to proactively monitor and adjust threat detection, protection, and prevention on each endpoint. Endpoint security software protects both physical and virtual devices, as well as their users, from modern multi-vector threats. We utilize behavioural heuristics to analyze files and executables in real-time, blocking threats proactively and predictably.

Network Protection

It Provides recommended practices for network security against network-based events and web-based threats. Your WiFi network serves as a pillar of your operations, protecting your business' data and the data of your customers and workers. Our cybersecurity solution is WiFi-enabled and cloud-based, and it protects your entire network from advanced threats.

Cloud Protection

Creates data security and monitoring policies for your data while it is hosted in the cloud. Data security becomes increasingly crucial as we migrate our devices, data centres, business operations, and more to the cloud. We use comprehensive security policies, organizational security culture, and cloud security solutions to ensure high-quality cloud data protection.

ServiceNow Packaged Offerings

We provide several ready-to-use solutions, such as ITSM QuickStart for Problem, Incident, and Change, which addresses the most frequently asked questions from 150+ ITSM implementations across different team members. We can offer a 360-Degree Process Pulse Check to analyze, identify, and remove inefficiencies in processes using a Six Sigma-based strategy.

• Comprehensive services for your success
• Streamlined and improved processes
• Business tool integration
• Increased productivity
• Return on investment

Portfolio Management

We collaborate closely with Federal civilian clients to develop Portfolio and Project policies and practices that allow for a more effective portfolio execution approach. SimplexTexh does an in-depth analysis of your organization's present state, using the ServiceNow framework for company project management to assist in establishing future-state reporting requirements, process improvements, KPIs, program reporting requirements, project onboarding requirements, and executive-level program summary requirements.

• Enhanced Portfolio
• Maximum Returns
• Separate Portfolio
• Tailor-Made Investment Portfolio

Vendor Risk Management

Our experts assist you to decrease audit redundancies with the skilled deployment of the ServiceNow Governance, Risk, and Compliance (GRC) suite's Vendor Risk module. Our expert engineers have worked on control-rationalization exercises, Information Assurance programs, and mapping an organization's controls and compliance to the Unified Compliance Framework.

• Improve visibility
• Make better decisions
• Boost efficiency
• Manage risk across the enterprise

Remote Admin

We have cleared resources in the stateside with experience in ITSM who can give SN administration, staff augmentation, development, and provide customized applications. ITSM, ITOM, Human Resources, asset management, and facilities are all modules that can be deployed and operated remotely.

• Access to a team
• Constant management
• Achieve the full potential
• Save cost

Enterprise Business Intelligence

We 360-degree business view through integration and analysis of resource, customer, financial, process, marketing, sales, customer, etc., and also define revenue, cost, performance, and investment analytics. Our experts provide power insights with advanced analytics and statistics. You can achieve a strategic, top-level view of the data and dive into the granular details. Our approach can help you increase reusability, consistency, and reliability while controlling reporting and giving more accurate analytics. we use these metrics that ensure successful enterprise business intelligence:

• Analytics
• Collaboration
• Infrastructure
• Governance
• Visualization
• Seamless

Operational Business Intelligence

We monitor business processes, analysis, deviation, and detection of undesirable patterns, performance prediction, and forecasting of business insight. Our approach results in data modeling, report design, and program implementation based on its real-time collaborative nature. At Simplextech, the reporting has an operational focus from the beginning for enterprises to enhance the return on investment.

• Information sharing
• Budgeting/planning
• Risk management
• Decision making
• Opportunities for cost savings

Financial Business Intelligence

Our experts ensure continuous visibility into the company’s financial performance, tracking the revenue, expenses, profitability, budget planning, and formulating long-term business plans. We provide financial business intelligence to collect, process, and present the extracted value from the current information. We build a next-level approach based on these figures. Our experts convert data into valuable knowledge of what it holds for better business decision-making with the help of predictive analytics, reporting, visualization, and other features.

• Eliminate business risks
• Enrich customers experiences
• Deliver value-added services
• Strengthen security
• Predict and prevent fraud
• Integrate third-party services
• Gain insights from Big Data
• Comply with regulations

Marketing and Sales Business Intelligence

Our experts analyze marketing campaigns, loyalty programs efficiently, product/service profitability, sales funnel analysis, and optimization. While it can use sales analytics to forecast future product performance based on location and previous successful campaigns, it also can use eCommerce analytics to conduct a comprehensive customer analysis that includes everything from product engagement to customer journeys. It categorizes and forecasts future customer desires and product performance, which are implemented for maximum sales.

• Simplify Reports
• Machine learning-based forecasts
• Predicting consumer actions based on factual data to build future sales effective and result-driven

Supply Chain Business Intelligence

Order management optimization, demand forecasting, and planning Supply chain risk analytics and management. Our experts provide a modern approach so that organizations transferring inventory, releasing work orders, or scheduling deliveries can get automated recommendations and evaluate trade-offs. Our professionals balance various business objectives to optimize long-term performance, such as satisfying customers and controlling costs.

• Balancing Competing Business Objectives
• Sourcing and Curating Contextual Data
• Visibility to External Data

Human Resources Business Intelligence

Our HR Analytics solution is an advanced business intelligence platform that enables line managers, executives, and HR teams to quickly gain detailed information about their organization's people and processes. These analytics are best suited for measuring employee turnover through Employee/department performance, experience, satisfaction, hiring strategy analysis, and optimization. Our expertise helps you understand the qualities that drive high-performers and attract and nurture your future talent pools. HR professionals have access to all aspects of workforce performance, including talent acquisition, development, retention, and succession.

• Streamline decision making
• Perform in-depth analysis
• Create compelling reports & dashboards